Integrating kintone with mission-critical system, core system using DataSpider International to spread the spirit of hospitality to the world

AmidA Co., Ltd., the operator of "Hankoya.com," a leading online retailer of seals, is not only expanding its e-commerce business, but is also leveraging its years of e-commerce site management know-how to enter new business areas such as digital marketing and platform businesses. The company also has its sights set on the world in the future. With this future growth in mind, the company has begun optimizing its systems and building an internal system that can accommodate future expansion into platform businesses. It implemented a series of business processes, including product management, manufacturing, outsourcing, and shipping, on the cloud-based database "kintone" (Cybozu), and linked mission-critical system, core system and peripheral systems with data integration tool" DataSpider International." What was the aim of this? We spoke with Motoki Ota, Director of the Corporate Strategy Office and Deputy Director of the Marketing Division, and Yusuke Sakai of the ICT Department's Server Team.

By linking each system with DataSpider International, we have accelerated the automation of tasks that were previously done manually. Depending on the task, the amount of manual work time has been reduced to almost zero, and the administrative burden on field leaders has been greatly reduced. This allows them to focus more on improving customer service.

Benefits of implementation

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