Information Systems Department
manager
Mr. Takahiro Doi
Information Systems Department
System Planning Group
Group Leader
Mr. Hiroyuki Nishimura
assignment
- Orders were sent by email or fax from overseas sales bases, but the received order forms could not be imported directly into the domestic system, so they had to be re-entered.
- Inputting data takes time, and depending on the volume of orders, this can delay dispatching to the factory, which can ultimately lead to delayed delivery to customers.
- Since the small bases do not have IT staff, they wanted the operation and management of the information sharing platform to be handled by the Japanese side.
Key points of the solution
CKD combined HULFT and HULFT-HUB to build an information sharing platform between Japan and overseas bases to streamline back-end operations and prevent input errors. Building this information sharing platform eliminated unnecessary work, such as re-entry, and eliminated issues of rework and incorrect shipments caused by input errors. Furthermore, staff who previously entered purchase order information could be assigned to other tasks, improving productivity across the entire department. Using HULFT-HUB, changes to HULFT settings at overseas bases could be centrally controlled from Japan, and relay data could also be stored and resent. Even if data cannot be sent to HULFT at a base due to a failure, data can be preserved using HULFT-HUB 's storage function. Furthermore, data integration using HULFT between overseas bases can now be utilized for order placement and receipt operations between overseas bases, broadening the scope of business improvements across the entire group.
CKD Corporation
Manufacture and sale of automatic machinery and functional equipment such as pneumatic equipment and fluid control equipment
- The content of this case study is current as of the time of the interview. The content of this case study may change without notice.